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Exchange & Return Policy

Effective Date: [26.12.2025]

Exchange & Return Policy

We aim for 100% customer satisfaction. However, if you are not happy with your order:

1. Eligibility:

  1. Return/exchange must be requested within 7 days of receiving the product.
  2. Product must be unused, undamaged, and in its original packaging.

2.Non-returnable items:

  1. Customized or special-ordered products
  2. Clearance items or products sold under final sale
  3. Items damaged due to improper use

3. Returns are accepted only for damaged or broken products:

  1. Products shown in the images are for modular representation and may vary from the actual product.”

4. Process:

  1. Email us at returns@jaganmetalmart.com with your order number and reason.
  2. Attach images of the product and packaging.
  3. We will arrange pickup or request self-return based on your location.

5. Refund:

  1. If eligible, refund will be initiated once we receive and inspect the product.
  2. Refund is processed to original payment mode within 5–7 business days.

These policies are subject to change without prior notice. Please refer to this page for the latest updates.

Jagan Metal Mart – Trusted. Durable. Delivered.

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